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Lizeth Fernanda Serrano Cárdenas, Edna Rocío Bravo Ibarra, Flor Nancy Díaz Piraquive, Ivanhoe Rozo Rojas, Rubén González Crespo, Ana Calvo. Design Thinking Application Methodology for Pediatric Service Innovation. In Lorna Uden, Branislav Hadzima, I-Hsien Ting, editors, Knowledge Management in Organizations - 13th International Conference, KMO 2018, Žilina, Slovakia, August 6-10, 2018, Proceedings. Volume 877 of Communications in Computer and Information Science, pages 215-222, Springer, 2018. [doi]

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