Janice E. Carrillo, Cheryl Gaimon. A framework for process change. IEEE Trans. Engineering Management, 49(4):409-427, 2002. [doi]
@article{CarrilloG02,
title = {A framework for process change},
author = {Janice E. Carrillo and Cheryl Gaimon},
year = {2002},
doi = {10.1109/TEM.2002.806712},
url = {http://dx.doi.org/10.1109/TEM.2002.806712},
researchr = {https://researchr.org/publication/CarrilloG02},
cites = {0},
citedby = {0},
journal = {IEEE Trans. Engineering Management},
volume = {49},
number = {4},
pages = {409-427},
}