J. L. Carroll, Appie van de Liefvoort, Lester Lipsky. M/1 Queues. Operations Research, 30(3):490-514, 1982. [doi]
@article{CarrollLL82,
title = {M/1 Queues},
author = {J. L. Carroll and Appie van de Liefvoort and Lester Lipsky},
year = {1982},
doi = {10.1287/opre.30.3.490},
url = {http://dx.doi.org/10.1287/opre.30.3.490},
researchr = {https://researchr.org/publication/CarrollLL82},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {30},
number = {3},
pages = {490-514},
}