Deborah Caswell, Srinivas Ramanathan. Using service models for management of Internet services. IEEE Journal on Selected Areas in Communications, 18(5):686-701, 2000. [doi]
@article{CaswellR00,
title = {Using service models for management of Internet services},
author = {Deborah Caswell and Srinivas Ramanathan},
year = {2000},
doi = {10.1109/49.842985},
url = {http://dx.doi.org/10.1109/49.842985},
researchr = {https://researchr.org/publication/CaswellR00},
cites = {0},
citedby = {0},
journal = {IEEE Journal on Selected Areas in Communications},
volume = {18},
number = {5},
pages = {686-701},
}