An Anatomy for Artificial Conversation Generation in the Customer Service Domain

Chayan Chakrabarti, George F. Luger. An Anatomy for Artificial Conversation Generation in the Customer Service Domain. In Atsushi Inoue, Paul DePalma, editors, Proceedings of the 25th Modern Artificial Intelligence and Cognitive Science Conference 2014, Spokane, Washington, USA, April 26, 2014. Volume 1144 of CEUR Workshop Proceedings, pages 80-85, CEUR-WS.org, 2014. [doi]

@inproceedings{ChakrabartiL14,
  title = {An Anatomy for Artificial Conversation Generation in the Customer Service Domain},
  author = {Chayan Chakrabarti and George F. Luger},
  year = {2014},
  url = {http://ceur-ws.org/Vol-1144/paper12.pdf},
  researchr = {https://researchr.org/publication/ChakrabartiL14},
  cites = {0},
  citedby = {0},
  pages = {80-85},
  booktitle = {Proceedings of the 25th Modern Artificial Intelligence and Cognitive Science Conference 2014, Spokane, Washington, USA, April 26, 2014},
  editor = {Atsushi Inoue and Paul DePalma},
  volume = {1144},
  series = {CEUR Workshop Proceedings},
  publisher = {CEUR-WS.org},
}