Subrata Chakraborty, Kerrie L. Mengersen, Colin J. Fidge, Lin Ma, David Lassen. A Bayesian Network-based customer satisfaction model: a tool for management decisions in railway transport. Decision Analytics, 3:4, 2016. [doi]
@article{ChakrabortyMFML16,
title = {A Bayesian Network-based customer satisfaction model: a tool for management decisions in railway transport},
author = {Subrata Chakraborty and Kerrie L. Mengersen and Colin J. Fidge and Lin Ma and David Lassen},
year = {2016},
doi = {10.1186/s40165-016-0021-2},
url = {http://dx.doi.org/10.1186/s40165-016-0021-2},
researchr = {https://researchr.org/publication/ChakrabortyMFML16},
cites = {0},
citedby = {0},
journal = {Decision Analytics},
volume = {3},
pages = {4},
}