Kuo-Hwa Chang. Extreme and high-level sojourns of the single server queue in heavy traffic. Queueing Syst., 27(1-2):17-35, 1997. [doi]
@article{Chang97:1,
title = {Extreme and high-level sojourns of the single server queue in heavy traffic},
author = {Kuo-Hwa Chang},
year = {1997},
doi = {10.1023/A:1019197627948},
url = {http://dx.doi.org/10.1023/A:1019197627948},
researchr = {https://researchr.org/publication/Chang97%3A1},
cites = {0},
citedby = {0},
journal = {Queueing Syst.},
volume = {27},
number = {1-2},
pages = {17-35},
}