Kuochung Chang, Chiao-Chen Chang. Library self-service: Predicting user intentions related to self-issue and return systems. The Electronic Library, 27(6):938-949, 2009. [doi]
@article{ChangC09-17,
title = {Library self-service: Predicting user intentions related to self-issue and return systems},
author = {Kuochung Chang and Chiao-Chen Chang},
year = {2009},
doi = {10.1108/02640470911004048},
url = {http://dx.doi.org/10.1108/02640470911004048},
researchr = {https://researchr.org/publication/ChangC09-17},
cites = {0},
citedby = {0},
journal = {The Electronic Library},
volume = {27},
number = {6},
pages = {938-949},
}