Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor

Yung-Chun Chang, Chih Hao Ku, Chun-Hung Chen. Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor. Int J. Information Management, 48:263-279, 2019. [doi]

@article{ChangKC19,
  title = {Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor},
  author = {Yung-Chun Chang and Chih Hao Ku and Chun-Hung Chen},
  year = {2019},
  doi = {10.1016/j.ijinfomgt.2017.11.001},
  url = {https://doi.org/10.1016/j.ijinfomgt.2017.11.001},
  researchr = {https://researchr.org/publication/ChangKC19},
  cites = {0},
  citedby = {0},
  journal = {Int J. Information Management},
  volume = {48},
  pages = {263-279},
}