Nabil Channouf, Pierre L'Ecuyer. A normal copula model for the arrival process in a call center. ITOR, 19(6):771-787, 2012. [doi]
@article{ChannoufL12,
title = {A normal copula model for the arrival process in a call center},
author = {Nabil Channouf and Pierre L'Ecuyer},
year = {2012},
doi = {10.1111/j.1475-3995.2012.00845.x},
url = {http://dx.doi.org/10.1111/j.1475-3995.2012.00845.x},
researchr = {https://researchr.org/publication/ChannoufL12},
cites = {0},
citedby = {0},
journal = {ITOR},
volume = {19},
number = {6},
pages = {771-787},
}