Perturbation Analysis of a Dynamic Priority Call Center

Min Chen, Jian-Qiang Hu, Michael C. Fu. Perturbation Analysis of a Dynamic Priority Call Center. IEEE Trans. Automat. Contr., 55(5):1191-1196, 2010. [doi]

@article{ChenHF10-1,
  title = {Perturbation Analysis of a Dynamic Priority Call Center},
  author = {Min Chen and Jian-Qiang Hu and Michael C. Fu},
  year = {2010},
  doi = {10.1109/TAC.2010.2041979},
  url = {http://dx.doi.org/10.1109/TAC.2010.2041979},
  researchr = {https://researchr.org/publication/ChenHF10-1},
  cites = {0},
  citedby = {0},
  journal = {IEEE Trans. Automat. Contr.},
  volume = {55},
  number = {5},
  pages = {1191-1196},
}