Kay-Yut Chen, Murat Kaya, Özalp Özer. Dual Sales Channel Management with Service Competition. Manufacturing & Service Operations Management, 10(4):654-675, 2008. [doi]
@article{ChenKO08,
title = {Dual Sales Channel Management with Service Competition},
author = {Kay-Yut Chen and Murat Kaya and Özalp Özer},
year = {2008},
doi = {10.1287/msom.1070.0177},
url = {http://dx.doi.org/10.1287/msom.1070.0177},
researchr = {https://researchr.org/publication/ChenKO08},
cites = {0},
citedby = {0},
journal = {Manufacturing & Service Operations Management},
volume = {10},
number = {4},
pages = {654-675},
}