Jianwen Chen, Iain Mcintosh, George Africa, Arthur Sitaramayya. A Service Management Enterprise Architecture. In Juliang Zhang, Xuewei Li, Zhenji Zhang, Runtong Zhang, editors, LISS 2011 - Proceedings of the 1st International Conference on Logistics, Informatics and Service Science, Volume 1, Beijing, China, 8 - 11 June, 2011. pages 176-182, SciTePress, 2011.
@inproceedings{ChenMAS11,
title = {A Service Management Enterprise Architecture},
author = {Jianwen Chen and Iain Mcintosh and George Africa and Arthur Sitaramayya},
year = {2011},
researchr = {https://researchr.org/publication/ChenMAS11},
cites = {0},
citedby = {0},
pages = {176-182},
booktitle = {LISS 2011 - Proceedings of the 1st International Conference on Logistics, Informatics and Service Science, Volume 1, Beijing, China, 8 - 11 June, 2011},
editor = {Juliang Zhang and Xuewei Li and Zhenji Zhang and Runtong Zhang},
publisher = {SciTePress},
isbn = {978-989-8425-62-1},
}