Influence of Service Quality on Users' Satisfaction with Mobile Library Service: A Comparison of Public and Academic Libraries

Minghong Chen, Xianjun Qi. Influence of Service Quality on Users' Satisfaction with Mobile Library Service: A Comparison of Public and Academic Libraries. In Jiangping Chen, Marcos André Gonçalves, Jeff M. Allen, Edward A. Fox, Min-Yen Kan, Vivien Petras, editors, Proceedings of the 18th ACM/IEEE on Joint Conference on Digital Libraries, JCDL 2018, Fort Worth, TX, USA, June 03-07, 2018. pages 323-324, ACM, 2018. [doi]

@inproceedings{ChenQ18-0,
  title = {Influence of Service Quality on Users' Satisfaction with Mobile Library Service: A Comparison of Public and Academic Libraries},
  author = {Minghong Chen and Xianjun Qi},
  year = {2018},
  doi = {10.1145/3197026.3203884},
  url = {http://doi.acm.org/10.1145/3197026.3203884},
  researchr = {https://researchr.org/publication/ChenQ18-0},
  cites = {0},
  citedby = {0},
  pages = {323-324},
  booktitle = {Proceedings of the 18th ACM/IEEE on Joint Conference on Digital Libraries, JCDL 2018, Fort Worth, TX, USA, June 03-07, 2018},
  editor = {Jiangping Chen and Marcos André Gonçalves and Jeff M. Allen and Edward A. Fox and Min-Yen Kan and Vivien Petras},
  publisher = {ACM},
}