Kuanchin Chen, David C. Yen. Improving the quality of online presence through interactivity. Information & Management, 42(1):217-226, 2004. [doi]
@article{ChenY04-1, title = {Improving the quality of online presence through interactivity}, author = {Kuanchin Chen and David C. Yen}, year = {2004}, doi = {10.1016/j.im.2004.01.005}, url = {http://dx.doi.org/10.1016/j.im.2004.01.005}, tags = {C++}, researchr = {https://researchr.org/publication/ChenY04-1}, cites = {0}, citedby = {0}, journal = {Information & Management}, volume = {42}, number = {1}, pages = {217-226}, }