Customer satisfaction-oriented product configuration approach based on online product reviews

Fangmin Cheng, Suihuai Yu, Jianjie Chu, Jiashuang Fan, Yukun Hu. Customer satisfaction-oriented product configuration approach based on online product reviews. Multimedia Tools Appl., 81(3):4413-4433, 2022. [doi]

@article{ChengYCFH22,
  title = {Customer satisfaction-oriented product configuration approach based on online product reviews},
  author = {Fangmin Cheng and Suihuai Yu and Jianjie Chu and Jiashuang Fan and Yukun Hu},
  year = {2022},
  doi = {10.1007/s11042-021-11774-3},
  url = {https://doi.org/10.1007/s11042-021-11774-3},
  researchr = {https://researchr.org/publication/ChengYCFH22},
  cites = {0},
  citedby = {0},
  journal = {Multimedia Tools Appl.},
  volume = {81},
  number = {3},
  pages = {4413-4433},
}