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Towards Improving Business Processes based on preconfigured KPI target values, Process Mining and Redesign Patterns

Jihen Cherni, Ricardo Martinho, Sonia Ayachi Ghannouchi. Towards Improving Business Processes based on preconfigured KPI target values, Process Mining and Redesign Patterns. In Maria Manuela Cruz-Cunha, Ricardo Martinho, Rui Rijo, Emanuel Peres, Dulce Domingos, editors, CENTERIS 2019 - International Conference on ENTERprise Information Systems / ProjMAN 2019 - International Conference on Project MANagement / HCist 2019 - International Conference on Health and Social Care Information Systems and Technologies 2019, Sousse, Tunisia. Volume 164 of Procedia Computer Science, pages 279-284, Elsevier, 2019. [doi]

Authors

Jihen Cherni

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Ricardo Martinho

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Sonia Ayachi Ghannouchi

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