David M. Chess, James E. Hanson, John A. Pershing, Steve R. White. Prospects for simplifying ITSM-based management through self-managing resources. IBM Systems Journal, 46(3):599-608, 2007. [doi]
@article{ChessHPW07,
title = {Prospects for simplifying ITSM-based management through self-managing resources},
author = {David M. Chess and James E. Hanson and John A. Pershing and Steve R. White},
year = {2007},
doi = {10.1147/sj.463.0599},
url = {http://dx.doi.org/10.1147/sj.463.0599},
tags = {rule-based, e-science},
researchr = {https://researchr.org/publication/ChessHPW07},
cites = {0},
citedby = {0},
journal = {IBM Systems Journal},
volume = {46},
number = {3},
pages = {599-608},
}