A Fuzzy QFD Approach for Designing Internal Processes for Air Cargo Transportation Services - researchr publication authors

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Shuo-Yan Chou, Yao-Hui Chang, Chih-Hsien Chen. A Fuzzy QFD Approach for Designing Internal Processes for Air Cargo Transportation Services. In Parisa Ghodous, Rose Dieng-Kuntz, Geilson Loureiro, editors, Leading the Web in Concurrent Engineering. Next Generation Concurrent Engineering, Proceedings of the 13th ISPE International Conference on Concurrent Engineering (ISPE CE 2006), September 18-22, 2006, Antibes, France. Volume 143 of Frontiers in Artificial Intelligence and Applications, pages 560-567, IOS Press, 2006.

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