A fuzzy logic based approach for modeling quality and reliability related customer satisfaction in the automotive domain

Rahul Chougule, Vineet R. Khare, Kallappa Pattada. A fuzzy logic based approach for modeling quality and reliability related customer satisfaction in the automotive domain. Expert Syst. Appl., 40(2):800-810, 2013. [doi]

@article{ChouguleKP13,
  title = {A fuzzy logic based approach for modeling quality and reliability related customer satisfaction in the automotive domain},
  author = {Rahul Chougule and Vineet R. Khare and Kallappa Pattada},
  year = {2013},
  doi = {10.1016/j.eswa.2012.08.032},
  url = {http://dx.doi.org/10.1016/j.eswa.2012.08.032},
  researchr = {https://researchr.org/publication/ChouguleKP13},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {40},
  number = {2},
  pages = {800-810},
}