King Lun Choy, Kenny K. H. Fan, Victor Lo. Development of an intelligent customer-supplier relationship management system: the application of case-based reasoning. Industrial Management and Data Systems, 103(4):263-274, 2003. [doi]
@article{ChoyFL03,
title = {Development of an intelligent customer-supplier relationship management system: the application of case-based reasoning},
author = {King Lun Choy and Kenny K. H. Fan and Victor Lo},
year = {2003},
doi = {10.1108/02635570310470665},
url = {http://dx.doi.org/10.1108/02635570310470665},
tags = {rule-based},
researchr = {https://researchr.org/publication/ChoyFL03},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {103},
number = {4},
pages = {263-274},
}