Wingyan Chung, Elizabeth Mustaine, Daniel Zeng. A computational framework for social-media-based business analytics and knowledge creation: empirical studies of CyTraSS. Enterprise IS, 15(10):1460-1482, 2021. [doi]
@article{ChungMZ21,
title = {A computational framework for social-media-based business analytics and knowledge creation: empirical studies of CyTraSS},
author = {Wingyan Chung and Elizabeth Mustaine and Daniel Zeng},
year = {2021},
doi = {10.1080/17517575.2020.1827299},
url = {https://doi.org/10.1080/17517575.2020.1827299},
researchr = {https://researchr.org/publication/ChungMZ21},
cites = {0},
citedby = {0},
journal = {Enterprise IS},
volume = {15},
number = {10},
pages = {1460-1482},
}