Byung Do Chung, Jae Heon Park, Yoon Jeon Koh, Sangwon Lee. User Satisfaction and Retention of Mobile Telecommunications Services in Korea. International Journal of Human-Computer Interaction, 32(7):532-543, 2016. [doi]
@article{ChungPKL16,
title = {User Satisfaction and Retention of Mobile Telecommunications Services in Korea},
author = {Byung Do Chung and Jae Heon Park and Yoon Jeon Koh and Sangwon Lee},
year = {2016},
doi = {10.1080/10447318.2016.1179083},
url = {http://dx.doi.org/10.1080/10447318.2016.1179083},
researchr = {https://researchr.org/publication/ChungPKL16},
cites = {0},
citedby = {0},
journal = {International Journal of Human-Computer Interaction},
volume = {32},
number = {7},
pages = {532-543},
}