Rat, rational, or seething cauldron of desire: designing the shopper

Elizabeth F. Churchill. Rat, rational, or seething cauldron of desire: designing the shopper. Interactions, 18(1):80-83, 2010. [doi]

@article{Churchill10e,
  title = {Rat, rational, or seething cauldron of desire: designing the shopper},
  author = {Elizabeth F. Churchill},
  year = {2010},
  doi = {10.1145/1897239.1897257},
  url = {http://doi.acm.org/10.1145/1897239.1897257},
  researchr = {https://researchr.org/publication/Churchill10e},
  cites = {0},
  citedby = {0},
  journal = {Interactions},
  volume = {18},
  number = {1},
  pages = {80-83},
}