Andrew Clement. Computing at Work: Empowering Action by Low-Level Users. In Rob Kling, editor, Computerization and Controversy, 2nd Ed. pages 383-406, Morgan Kaufmann / Elsevier, 1996. [doi]
@incollection{Clement96-0,
title = {Computing at Work: Empowering Action by Low-Level Users},
author = {Andrew Clement},
year = {1996},
doi = {10.1016/b978-0-12-415040-9.50117-2},
url = {https://doi.org/10.1016/b978-0-12-415040-9.50117-2},
researchr = {https://researchr.org/publication/Clement96-0},
cites = {0},
citedby = {0},
pages = {383-406},
booktitle = {Computerization and Controversy, 2nd Ed},
editor = {Rob Kling},
publisher = {Morgan Kaufmann / Elsevier},
isbn = {978-0-12-415040-9},
}