Sabrina Cocca. Significance of Qualitative Factors for a Deeper Understanding of Service Productivity. IJSSMET, 4(2):46-59, 2013. [doi]
@article{Cocca13,
title = {Significance of Qualitative Factors for a Deeper Understanding of Service Productivity},
author = {Sabrina Cocca},
year = {2013},
doi = {10.4018/jssmet.2013040104},
url = {http://dx.doi.org/10.4018/jssmet.2013040104},
researchr = {https://researchr.org/publication/Cocca13},
cites = {0},
citedby = {0},
journal = {IJSSMET},
volume = {4},
number = {2},
pages = {46-59},
}