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Francesco Colace, Antonio Ferraioli, Luca Garofalo, Saverio Lemma, Marco Lombardi, Francesco Pascale, Alfredo Troiano. A Conversational Workflow Model for Chatbot. In Xudong He, editor, The 29th International Conference on Software Engineering and Knowledge Engineering, Wyndham Pittsburgh University Center, Pittsburgh, PA, USA, July 5-7, 2017. pages 632, KSI Research Inc. and Knowledge Systems Institute Graduate School, 2017. [doi]

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