Riccardo Coppola, Luca Ardito. Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review. Information, 12(11):437, 2021. [doi]
@article{CoppolaA21,
title = {Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review},
author = {Riccardo Coppola and Luca Ardito},
year = {2021},
doi = {10.3390/info12110437},
url = {https://doi.org/10.3390/info12110437},
researchr = {https://researchr.org/publication/CoppolaA21},
cites = {0},
citedby = {0},
journal = {Information},
volume = {12},
number = {11},
pages = {437},
}