Stéphane Cortina, Alain Renault, Michel Picard. TIPA Process Assessments: A Means to Improve Business Value of IT Services. IJSITA, 4(4):1-18, 2013. [doi]
@article{CortinaRP13,
title = {TIPA Process Assessments: A Means to Improve Business Value of IT Services},
author = {Stéphane Cortina and Alain Renault and Michel Picard},
year = {2013},
doi = {10.4018/ijsita.2013100101},
url = {http://dx.doi.org/10.4018/ijsita.2013100101},
researchr = {https://researchr.org/publication/CortinaRP13},
cites = {0},
citedby = {0},
journal = {IJSITA},
volume = {4},
number = {4},
pages = {1-18},
}