Tony Coulson, Lorne Olfman, Terry Ryan, Conrad Shayo. Enterprise Systems Training Strategies: Knowledge Levels and User Understanding. JOEUC, 22(3):22-39, 2010. [doi]
@article{CoulsonORS10,
title = {Enterprise Systems Training Strategies: Knowledge Levels and User Understanding},
author = {Tony Coulson and Lorne Olfman and Terry Ryan and Conrad Shayo},
year = {2010},
url = {http://www.igi-global.com/Bookstore/Article.aspx?TitleId=43750},
researchr = {https://researchr.org/publication/CoulsonORS10},
cites = {0},
citedby = {0},
journal = {JOEUC},
volume = {22},
number = {3},
pages = {22-39},
}