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Henriette S. M. Cramer, Vanessa Evers, Maarten van Someren, Bob J. Wielinga. Awareness, training and trust in interaction with adaptive spam filters. In Dan R. Olsen Jr., Richard B. Arthur, Ken Hinckley, Meredith Ringel Morris, Scott E. Hudson, Saul Greenberg, editors, Proceedings of the 27th International Conference on Human Factors in Computing Systems, CHI 2009, Boston, MA, USA, April 4-9, 2009. pages 909-912, ACM, 2009. [doi]

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