Michael A. Cusumano. Platform wars come to social media. Communications of the ACM, 54(4):31-33, 2011. [doi]
@article{Cusumano11a,
title = {Platform wars come to social media},
author = {Michael A. Cusumano},
year = {2011},
doi = {10.1145/1924421.1924433},
url = {http://doi.acm.org/10.1145/1924421.1924433},
tags = {social},
researchr = {https://researchr.org/publication/Cusumano11a},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {54},
number = {4},
pages = {31-33},
}