Christian Czarnecki, Axel Winkelmann, Myra Spiliopoulou. Making Business Systems in the Telecommunication Industry More Customer-Oriented. In Jaroslav Pokorný, Václav Repa, Karel Richta, Wita Wojtkowski, Henry Linger, Chris Barry, Michael Lang, editors, Information Systems Development, Business Systems and Services: Modeling and Development [Proceedings of ISD 2010, Charles University in Prague, Czech Republic, August 25-27, 2010]. pages 169-180, Springer, 2010. [doi]
@inproceedings{CzarneckiWS10-0,
title = {Making Business Systems in the Telecommunication Industry More Customer-Oriented},
author = {Christian Czarnecki and Axel Winkelmann and Myra Spiliopoulou},
year = {2010},
doi = {10.1007/978-1-4419-9790-6_14},
url = {http://dx.doi.org/10.1007/978-1-4419-9790-6_14},
researchr = {https://researchr.org/publication/CzarneckiWS10-0},
cites = {0},
citedby = {0},
pages = {169-180},
booktitle = {Information Systems Development, Business Systems and Services: Modeling and Development [Proceedings of ISD 2010, Charles University in Prague, Czech Republic, August 25-27, 2010]},
editor = {Jaroslav Pokorný and Václav Repa and Karel Richta and Wita Wojtkowski and Henry Linger and Chris Barry and Michael Lang},
publisher = {Springer},
isbn = {978-1-4419-9790-6},
}