Key Aspects of Customer Intelligence in the Era of Massive Data

Nguyen Anh Khoa Dam, Thang Le Dinh, William Menvielle. Key Aspects of Customer Intelligence in the Era of Massive Data. In Ngoc Thanh Nguyen, Suphamit Chittayasothorn, Dusit Niyato, Bogdan Trawinski, editors, Intelligent Information and Database Systems - 13th Asian Conference, ACIIDS 2021, Phuket, Thailand, April 7-10, 2021, Proceedings. Volume 12672 of Lecture Notes in Computer Science, pages 259-271, Springer, 2021. [doi]