Thomas H. Davenport, Michael C. Beers. Managing Information about Processes. J. of Management Information Systems, 12(1):57-80, 1995. [doi]
@article{DavenportB95,
title = {Managing Information about Processes},
author = {Thomas H. Davenport and Michael C. Beers},
year = {1995},
url = {http://www.jmis-web.org/articles/v12_n1_p57/index.html},
tags = {C++},
researchr = {https://researchr.org/publication/DavenportB95},
cites = {0},
citedby = {0},
journal = {J. of Management Information Systems},
volume = {12},
number = {1},
pages = {57-80},
}