Thomas H. Davenport, Lawrence Prusak. Working knowledge: how organizations manage what they know. Ubiquity, 2000(August):6, 2000. [doi]
@article{DavenportP00,
title = {Working knowledge: how organizations manage what they know},
author = {Thomas H. Davenport and Lawrence Prusak},
year = {2000},
doi = {10.1145/347634.348775},
url = {http://doi.acm.org/10.1145/347634.348775},
researchr = {https://researchr.org/publication/DavenportP00},
cites = {0},
citedby = {0},
journal = {Ubiquity},
volume = {2000},
number = {August},
pages = {6},
}