Improved Named Entity Recognition for Noisy Call Center Transcripts

Sam Davidson, Jordan Hosier, Yu Zhou, Vijay K. Gurbani. Improved Named Entity Recognition for Noisy Call Center Transcripts. In Wei Xu 0004, Alan Ritter, Tim Baldwin, Afshin Rahimi 0001, editors, Proceedings of the Seventh Workshop on Noisy User-generated Text, W-NUT 2021, Online, November 11, 2021. pages 361-370, Association for Computational Linguistics, 2021. [doi]

Authors

Sam Davidson

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Jordan Hosier

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Yu Zhou

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Vijay K. Gurbani

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