Ray Dawson, Bill O Neill. Simple Metrics for Improving Software Process Performance and Capability: A Case Study. Software Quality Journal, 11(3):243-258, 2003. [doi]
@article{DawsonO03, title = {Simple Metrics for Improving Software Process Performance and Capability: A Case Study}, author = {Ray Dawson and Bill O Neill}, year = {2003}, doi = {10.1023/A:1025118811896}, url = {http://dx.doi.org/10.1023/A:1025118811896}, tags = {case study}, researchr = {https://researchr.org/publication/DawsonO03}, cites = {0}, citedby = {0}, journal = {Software Quality Journal}, volume = {11}, number = {3}, pages = {243-258}, }