Tom Dayton, Leslie G. Tudor, Robert W. Root. Bellcore's user-centred-design support centre. Behaviour & IT, 13(1-2):57-66, 1994. [doi]
@article{DaytonTR94, title = {Bellcore's user-centred-design support centre}, author = {Tom Dayton and Leslie G. Tudor and Robert W. Root}, year = {1994}, doi = {10.1080/01449299408914585}, url = {http://dx.doi.org/10.1080/01449299408914585}, researchr = {https://researchr.org/publication/DaytonTR94}, cites = {0}, citedby = {0}, journal = {Behaviour & IT}, volume = {13}, number = {1-2}, pages = {57-66}, }