Zeger Degraeve, Eva Labro, Filip Roodhooft. Total cost of ownership purchasing of a service: The case of airline selection at Alcatel Bell. European Journal of Operational Research, 156(1):23-40, 2004. [doi]
@article{DegraeveLR04,
title = {Total cost of ownership purchasing of a service: The case of airline selection at Alcatel Bell},
author = {Zeger Degraeve and Eva Labro and Filip Roodhooft},
year = {2004},
doi = {10.1016/j.ejor.2003.08.002},
url = {http://dx.doi.org/10.1016/j.ejor.2003.08.002},
researchr = {https://researchr.org/publication/DegraeveLR04},
cites = {0},
citedby = {0},
journal = {European Journal of Operational Research},
volume = {156},
number = {1},
pages = {23-40},
}