Bruce Dehning, Vernon J. Richardson. Returns on Investments in Information Technology: A Research Synthesis. J. Information Systems, 16(1):7-30, 2002. [doi]
@article{DehningR02, title = {Returns on Investments in Information Technology: A Research Synthesis}, author = {Bruce Dehning and Vernon J. Richardson}, year = {2002}, doi = {10.2308/jis.2002.16.1.7}, url = {https://doi.org/10.2308/jis.2002.16.1.7}, researchr = {https://researchr.org/publication/DehningR02}, cites = {0}, citedby = {0}, journal = {J. Information Systems}, volume = {16}, number = {1}, pages = {7-30}, }