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Predictive personalization of conversational customer communications with data protection by design

Alexandros Deligiannis, Charalampos Argyriou, Dimitrios Kourtesis. Predictive personalization of conversational customer communications with data protection by design. In Payam M. Barnaghi, Georg Gottlob, Dimitrios Katsaros 0001, Yannis Manolopoulos, Rahul Pandey, Theodoros Tzouramanis, Athena Vakali, editors, 2019 IEEE/WIC/ACM International Conference on Web Intelligence, WI 2019, Thessaloniki, Greece, October 14-17, 2019 - Companion Volume. pages 305-308, ACM, 2019. [doi]

Authors

Alexandros Deligiannis

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Charalampos Argyriou

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Dimitrios Kourtesis

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