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Interparty Social Dynamics in the IT Service Level Agreement Negotiation Process: A Preliminary Assessment of Competing Theories

Haluk Demirkan, Michael Goul, Daniel S. Soper. Interparty Social Dynamics in the IT Service Level Agreement Negotiation Process: A Preliminary Assessment of Competing Theories. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 99, Association for Information Systems, 2009. [doi]

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Haluk Demirkan

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Michael Goul

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Daniel S. Soper

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