Dan Diaper. Hardening Soft Systems Conceptual Modelling. In Sharon McDonald, Yvonne Waern, Gilbert Cockton, editors, People and Computers XIV - Usability or Else!, BCS HCI 2000, Sunderland, UK, September 5-8, 2000. pages 183-204, Springer, 2000. [doi]
@inproceedings{Diaper00, title = {Hardening Soft Systems Conceptual Modelling}, author = {Dan Diaper}, year = {2000}, doi = {10.1007/978-1-4471-0515-2_13}, url = {https://doi.org/10.1007/978-1-4471-0515-2_13}, researchr = {https://researchr.org/publication/Diaper00}, cites = {0}, citedby = {0}, pages = {183-204}, booktitle = {People and Computers XIV - Usability or Else!, BCS HCI 2000, Sunderland, UK, September 5-8, 2000}, editor = {Sharon McDonald and Yvonne Waern and Gilbert Cockton}, publisher = {Springer}, isbn = {978-1-85233-318-8}, }