Design for Fast Request Fulfillment or Natural Interaction? Insights from an Experiment with a Conversational Agent

Stephan Diederich, Alfred Benedikt Brendel, Sascha Lichtenberg, Lutz Kolbe. Design for Fast Request Fulfillment or Natural Interaction? Insights from an Experiment with a Conversational Agent. In Jan vom Brocke, Shirley Gregor, Oliver Müller 0001, editors, 27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019, Stockholm and Uppsala, Sweden, June 8-14, 2019. 2019. [doi]

@inproceedings{DiederichBLK19,
  title = {Design for Fast Request Fulfillment or Natural Interaction? Insights from an Experiment with a Conversational Agent},
  author = {Stephan Diederich and Alfred Benedikt Brendel and Sascha Lichtenberg and Lutz Kolbe},
  year = {2019},
  url = {https://aisel.aisnet.org/ecis2019_rp/20},
  researchr = {https://researchr.org/publication/DiederichBLK19},
  cites = {0},
  citedby = {0},
  booktitle = {27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019, Stockholm and Uppsala, Sweden, June 8-14, 2019},
  editor = {Jan vom Brocke and Shirley Gregor and Oliver Müller 0001},
}