Quality of IS in Services: Theory and Validation of Constructs for Service, Information, and System

Yi Ding, Deimar Straub. Quality of IS in Services: Theory and Validation of Constructs for Service, Information, and System. In Proceedings of the International Conference on Information Systems, ICIS 2008, Paris, France, December 14-17, 2008. pages 101, Association for Information Systems, 2008. [doi]

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