Information Analysis for Enabling Optimal Utilization of Service Delivery Channels in Indian Banks

Hemalatha Diwakar, Alka Vaidya. Information Analysis for Enabling Optimal Utilization of Service Delivery Channels in Indian Banks. In Roger Y. Lee, editor, 7th IEEE/ACIS International Conference on Computer and Information Science, IEEE/ACIS ICIS 2008, 14-16 May 2008, Portland, Oregon, USA. pages 146-151, IEEE Computer Society, 2008. [doi]

Authors

Hemalatha Diwakar

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Alka Vaidya

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