On the Properties of Generalised Markovian Queues with Heterogeneous Servers

Tien Van Do, Ram Chakka. On the Properties of Generalised Markovian Queues with Heterogeneous Servers. In Ngoc Thanh Nguyen, Tien Van Do, Hoai An Le Thi, editors, Advanced Computational Methods for Knowledge Engineering. Volume 479 of Studies in Computational Intelligence, pages 143-155, Springer, 2013. [doi]