Jing Dong, Pnina Feldman, Galit B. Yom-Tov. Service Systems with Slowdowns: Potential Failures and Proposed Solutions. Operations Research, 63(2):305-324, 2015. [doi]
@article{DongFY15-0,
title = {Service Systems with Slowdowns: Potential Failures and Proposed Solutions},
author = {Jing Dong and Pnina Feldman and Galit B. Yom-Tov},
year = {2015},
doi = {10.1287/opre.2015.1346},
url = {http://dx.doi.org/10.1287/opre.2015.1346},
researchr = {https://researchr.org/publication/DongFY15-0},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {63},
number = {2},
pages = {305-324},
}