Driving 'Soft' factors for sustaining quality excellence: Perceptions from quality managers

Mehran Doulatabadi, Sha'ri Modh Yusof. Driving 'Soft' factors for sustaining quality excellence: Perceptions from quality managers. In 2014 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2014, Selangor Darul Ehsan, Malaysia, December 9-12, 2014. pages 808-812, IEEE, 2014. [doi]

Authors

Mehran Doulatabadi

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Sha'ri Modh Yusof

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